Outlook 2002 bug (gmail)

I fixed roommate's laptop couple days ago. I spent more than an hour to setup my roommate gmail account on his outlook 2002. The problem was some bug "built-in" with MS Outlook 2002, so after I found that out from a forum, someone suggest to update the Office could solve the problem. Therefore, I did update the Office to SP3 and another update on security, it REALLY solved the gmail problem (complain SMTP connection).

FYI: I don't like to use Outlook for my mail client, I prefer web mail. Everyone knows most virus target on outlook. HOWEVER, I do love the calendar under outlook, where I keep track of my schedules. (iCal under Mac OS X also pretty good, I tried it under my Tiger VM)